Our Caped Crusades

Pactum Factum

Scroll this menu tab to learn more about our exploits . . .

Make every effort to change things you do not like. If you cannot make a change, change the way you have been thinking. You might find a new solution.”
Maya Angelou

Pactum Factum

“Lucia has worked with our organization since 1997 and has brought innovative and practical ideas to policy, process and funding. Lucia exudes intelligence and warmth. She is deeply thoughtful, cool under pressure, and always gives 150%.”


Joe F. – Executive Director,
Community Alliance for Special Education

“Lucia is a stellar negotiator, teacher and coach. She has a sophisticated understanding of the theory and practice of negotiation strategy, effective communications and legal problem-solving and deal-making. She is empathetic, attentive to the needs of parties, and skilled at developing creative and practical solutions.”


Chris K. – Founding Director of the Center for Negotiation & Dispute Resolution at UC Hastings College of the Law

“Lucia’s attention to detail is awesome. She really listens and pays attention. She notices not just what people say, but what they don’t say – the information presented and also what’s missing. She understands people better than they understand themselves. Beyond her smarts and professionalism, Lucia is also a genuinely great person.”


Danny B. – Vice President,
Global Employee Relations, Gap, Inc.

“Professor Kanter St. Amour taught my Negotiation class, and she changed my life! She is an expert, as she takes every opportunity to practice, and she knows that even the most futile and trivial interactions are expressions of negotiations. Her passion for the topic is evident in the way she speaks and acts. She is extremely skilled, and knows all the intricacies involved in negotiations. Her willingness to go beyond the classroom setting demonstrated how important she knows negotiations are for the professional and personal formation of her students. Professor Kanter St. Amour was a true inspiration for me. She is an incredibly positive, smart, intelligent, confident, and kind-hearted woman.”


Student, J.D. – UC Berkeley Law (Boalt Hall) 2012

“Lucia was masterful at ascertaining the core of the problem and making the parties feel that they were heard and understood. She knows how to get people unstuck from positions and thinking productively. In short, she can teach you how to operate (in business and in life) in smarter ways.”


Susan W. – Office of the General Counsel, Apple, Inc.


“[With] a tough mind and a kind heart, Lucia gets it done. I have seen her in action in litigation, mediation, and training. Her quick intelligence and people skills apply across contexts and make her highly effective. If you are lucky enough to work with her, it’s already a win.”


Sharon Z. – VP and Deputy General Counsel, Electronic Arts


2950 Buskirk Avenue, Suite 300

Walnut Creek CA 94597

Call Us

1 (925) 322-0545