Our Experience

Pactum Factum

Negotiation and Dispute Resolution

Make every effort to change things you do not like. If you cannot make a change, change the way you have been thinking. You might find a new solution.”
Maya Angelou

Pactum Factum

Mediation Services

We are specially trained with the world’s most recognized and respected dispute resolution leaders and programs.

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Training Programs

We have delivered a variety of programs, including ½ day, 1 full day,  2-day or 1-week workshops encompassing many topics.

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Coaching & Witness Preparation

Extensive experience in witness preparation and negotiation coaching.

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What We Do

Negotiation and Dispute Resolution

At Pactum Factum, our mission is to leverage science and law to inform the art of negotiation and dispute resolution resulting in a process that can breed elegant, durable, creative and practical outcomes.

pactum factum (Latin): A done deal

Workplace Investigations

Our investigations are impartial, thorough, prompt, and appropriately customized for the circumstances.

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Peer Mediation in Schools

Our Conflict Resolution/Peer Mediation Project uses a program designed by the CRU Institute.

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Chris K.

“Lucia is a stellar negotiator, teacher and coach. She has a sophisticated understanding of the theory and practice of negotiation strategy, effective communications and legal problem-solving and deal-making. She is empathetic, attentive to the needs of parties, and skilled at developing creative and practical solutions.”

 

Founding Director of the Center for Negotiation & Dispute Resolution at UC Hastings College of the Law

Student, J.D. -

“Professor Kanter St. Amour taught my Negotiation class, and she changed my life! She is an expert, as she takes every opportunity to practice, and she knows that even the most futile and trivial interactions are expressions of negotiations. Her passion for the topic is evident in the way she speaks and acts. She is extremely skilled, and knows all the intricacies involved in negotiations. Her willingness to go beyond the classroom setting demonstrated how important she knows negotiations are for the professional and personal formation of her students. Professor Kanter St. Amour was a true inspiration for me. She is an incredibly positive, smart, intelligent, confident, and kind-hearted woman.”

 

UC Berkeley Law (Boalt Hall) 2012

Sharon Z.

“[With] a tough mind and a kind heart, Lucia gets it done. I have seen her in action in litigation, mediation, and training. Her quick intelligence and people skills apply across contexts and make her highly effective. If you are lucky enough to work with her, it’s already a win.”

 

VP and Deputy General Counsel, Electronic Arts
 

Office

2950 Buskirk Avenue, Suite 300

Walnut Creek CA 94597

Call Us

1 (925) 322-0545